Costpoint Online Help

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Customer Returns Subtask

Use this subtask to view the information for the associated customer line.

Contents

Field Description
RMA This field displays the RMA ID of the customer returns for the specified original sales order (SO). There can be multiple RMAs for the same SO/SO line.
RMA Expiration Date This field displays the expiration date of the customer return.
RMA Line This field displays the RMA line number corresponding to the SO/SO line of the customer return.
Component Line This field displays the component line of the referenced RMA line.
Return Qty This field displays the return quantity on the referenced RMA line.
U/M This field displays the unit of measure for the return quantity of the referenced RMA line.
Return Reason This field displays the return reason on the referenced RMA line.
Invoice Number This field displays the invoice number on the referenced RMA line.
Line Status This field displays the status of the referenced RMA line.
Reference RMA If selected, this checkbox indicates that the RMA is an upstream RMA from which the SO was created.
Header Notes This field displays the RMA header notes of the referenced RMA line.
Line Notes This field displays the RMA line notes of the referenced RMA line.
Internal Line Notes This field displays the internal line notes of the referenced RMA line.