Customer Returns Subtask
Use this subtask to view the information for the associated customer line.
Contents
| Field | Description |
|---|---|
| Invoice No, Sales Order, SO Line, Item, Item Rev, and Item Selling Description | These fields display values from the main screen. |
| RMA |
This field displays the RMA ID of the customer returns for the specified original sales order (SO). There can be multiple RMAs for the same SO/SO line. Click the RMA ID to open the record on the Manage Customer Returns screen and view the details of the RMA. |
| RMA Expiration Date | This field displays the expiration date of the customer return. |
| RMA Line | This field displays the RMA line number corresponding to the SO/SO line of the customer return. |
| Component Line | This field displays the component line of the referenced RMA line. |
| Return Qty | This field displays the return quantity on the referenced RMA line. |
| U/M | This field displays the unit of measure for the return quantity of the referenced RMA line. |
| Return Reason | This field displays the return reason on the referenced RMA line. |
| Invoice Number | This field displays the invoice number on the referenced RMA line. |
| Line Status | This field displays the status of the referenced RMA line. |
| Reference RMA | If selected, this checkbox indicates that the RMA is an upstream RMA from which the SO was created. |
| Header Notes | This field displays the RMA header notes of the referenced RMA line. |
| Line Notes | This field displays the RMA line notes of the referenced RMA line. |
| Internal Line Notes | This field displays the internal line notes of the referenced RMA line. |