You can clear outstanding, uncollectible amounts from the A/R Aging Report by performing the following steps.

1. Enter the customer account.
2. Select the invoice that you want to write off.
3. Click to populate the table at the bottom of the screen to see the details of the invoice.
4. Enter the amount to be written off in the Adjustment column.
5. Preview the write-off, and then click the Print/Post A/R Adjustment button on the toolbar.